Save time setting up by connecting your BigCommerce store to AdRoll. Within a few clicks, we'll automatically configure settings such as your shopping cart URL and product feed. All you need to do is connect and we'll take it from there.
Learn all the features and benefits of the BigCommerce Integration here.
Who can access
Access to the BigCommerce integration for AdRoll is available for all AdRoll packages.
| Your AdRoll Plan | BigCommerce Integration |
|---|---|
| Ads Only | Included |
| Advanced | Included |
| Agency | Included |
| MAP (Legacy) | Included |
| Starter (Legacy) | Included |
| Growth (Legacy) | Included |
To find your current package, log in to AdRoll and navigate to Settings > Billing & Subscriptions > Plan & Usage.
Connecting AdRoll to BigCommerce
- Click View all available integrations and select BigCommerce.
- Click Get This App and log in to your BigCommerce account.
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Your store will then be connected!
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Next, upload your store logo to create your first set of ads.
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You will then see a preview of one of the seven ads created for you.
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Launch your first AdRoll campaign!
Connect AdRoll to BigCommerce if you already installed the Pixel
1. It is possible to connect your e-commerce store to AdRoll if you skip this step during account creation.
- You can follow Home > Your Pixel is Active > Edit Connection.
- Alternatively, you can reach out to our Customer Support team, and they will help you with the steps.
2. If you previously installed the Pixel you must remove it, it is crucial to remove any existing pixel before connecting through the BigCommerce app. The integration automatically handles pixel placement, and having duplicate pixels can lead to inaccurate tracking.
For Removal instructions, please follow the instructions in this article.
Troubleshooting
If you encounter issues, contact AdRoll customer support . You can verify the AdRoll pixel is firing using the AdRoll PixelPal Chrome extension .
By following these steps, you can successfully connect your BigCommerce store to AdRoll and unlock a powerful suite of marketing tools to grow your business.