Manage Billing Across Multiple Profiles

If you’re managing multiple advertiser profiles on AdRoll, you can choose the right billing method for your business.

You can choose from two billing options:

  • All advertiser profiles billed under one billing account and payment method.

  • Separate billing accounts and payment methods for each profile or groups of profiles.

Learn More about creating additional profiles, adding additional users, and managing multiple advertiser profiles.

Setting up billing for multiple profiles

When you create an additional advertiser profile, you have the option to have it billed under an existing billing account or to create a new billing account for that profile.

If you want the advertiser profile to use an existing billing account, select the appropriate billing account from the dropdown menu.

If you would like to create a separate and new billing account for the profile, click Create New.

Setting up a new billing account

When you create a new billing account, you'll be prompted to create a name for the billing account, as well as specify the currency.

The new billing account will use our default Billing Schedule of Weekly Automatic Post-Paid billing.

For monthly invoicing, if you have arranged this with your Account Manager, please reach out to them and they can update your new billing account to use monthly invoicing once your signed IO is in place.

Note: Once you select a currency, you can’t edit it. If you need to change the currency on a billing account, you will need to reach out to your Account Manager or to the Customer Support team. Any adjustments will be reflected moving forward.

If you wish to create a new billing account after the profile has been created, reach out to our Customer Support team and they will set up a new billing account for the profiles you request.

Supported currencies

We offer billing in the following currencies:

    • AUD, Australian Dollar
    • EUR, Euro
    • GBP, British Pound
    • JPY, Japanese Yen

Your account will default to one of the above currencies based on the country you enter when you sign up.

If your country’s currency is not in the list above, then your account will default to be billed in USD.

If you would like to change the currency you are billed in, please reach out to your Account Manager or our Customer Support team.

Learn more about our solution offerings for agencies.

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