AdRoll offers Shopify merchants 10% back on any web advertising spend through the AdRoll Rewards Program. This recurring ad credit helps Shopify merchants stretch their marketing budgets by leveraging the Shopify integration for greater impact.
Eligibility
Shopify merchants using AdRoll’s free Shopify Integration are eligible to earn ad credits. All eligible customers are automatically enrolled, with no additional action required.
Please note that the AdRoll Rewards program started on April 1, 2022 and applies to customers who signed up for AdRoll since then.
Continuous Credit for our Marketing and Ads+ package customers
Customers subscribed to our Marketing and Ads+ packages, and using the Shopify integration, automatically accrue credits. They remain eligible to earn credits indefinitely as long as they maintain their subscription and integration.
One year of Credit for Ads, Starter, and Growth package customers who joined after April 1, 2022
Customers with Ads, Starter, or Growth packages and the Shopify integration automatically earn reward credits for one year. After the initial one-year period, upgrading to the Marketing and Ads+ package ensures continued eligibility.
For our Advanced Package Customers
The AdRoll Rewards Program is not available for Advanced Package customers, as these plans already include enhanced ad credit benefits.
Qualifying Spend
- 10% ad credit is issued for all website advertising spend, including native and display ads.
- There are no spend minimums or maximums.
- Ad credits can only be redeemed for the store that earned the credit. For example, an agency can not redeem ad credits for Store B that were earned through ad spend on campaigns for Store A.
Ad Credit Issuance and Expiration
- Weekly Billing: Credits are issued for 10% of each paid weekly invoice. Credits are valid for 30 days from the day after the invoice date.
- Monthly Billing: Credits are calculated as 10% of the total paid monthly invoice and issued at the start of the following month. These credits expire at the end of that calendar month.
Viewing Earned Credits
For weekly billing customers:
- Log into your account.
- Go to Settings > Billing and Subscriptions > Plan & Usage.
- View earned credits, qualifying spend dates, and expiration details.
For monthly billing customers:
- Credits will appear as a line item on the monthly invoice.
Tracking Shopify Sign-Up Credits
- Customers are notified via email and in-app messages about the credit.
- Credits are visible in the Plan & Usage section and under "Credit Memos" in Account Inspect.
For more details or assistance, contact our Customer Support team.