Image Ads

Image ads are the most common type of display ad. They consist of a single file, minimal animation, and one landing page. Image ads have a background graphic, a business logo, and a call-to-action. We recommend these as an essential part of every campaign.

Web_Ad.png

Recommended Sizes

We recommend that you have the six most popular ad sizes, at minimum. The more ad sizes you upload, the more reach your campaign will have and the better it'll perform.

Medium Rectangle

Half Page

Leaderboard

Mobile Leaderboard

Wide Skyscraper

Billboard

Type Size Placement
Medium Rectangle 300 x 250 Desktop, Mobile (phone/tablet)
Half Page 300 x 600 Desktop, Mobile (phone/tablet)
Leaderboard 728 x 90 Desktop, Mobile (phone/tablet)
Mobile Leaderboard 320 x 50 Desktop, Mobile (phone/tablet)
Wide Skyscraper 160 x 600 Desktop, Mobile (phone/tablet)
Billboard 970 x 250 Desktop

 

Other supported sizes

In addition to the recommended 6 sizes, you can upload the additional sizes in the table below. The more ad sizes you upload, the more reach your campaign will have and the better it will perform.

Type Size
Banner 468×60
Large Rectangle 336×280
Mid Square 200×200
Square 250×250
Small Rectangle 180×150

 

Format Guidelines

Item Guidelines
Supported File Types
  • JPG
  • PNG
  • GIF (up to 30 seconds, 15-20 fps, no looping)
File Size
  • Up to 150KB
Destination URL 
  • Limited to 1,024 characters including your UTM Parameters
  • Do not use redirecting URLs
  • URLs can't direct to a payment processor like PayPal
  • URLs can't direct to a video, for example, a video on NBC.com or Dailymotion
  • Macros are permitted
Content
Tip: All ads must have a border.

 

Upload Image Ads

You can upload ads either through your Ad Library or during campaign creation. When uploading any image for Social Ad, our system will automatically create ads (copies) for all appropriate ad placements.

From the Ads Library:

  1. Navigate to your Ads Library, and click Upload on the top right. 
  2. Either browse or drag and drop the image you’d like to add to AdRoll. 
  3. On the next screen, edit or enter text into the fields on the left.  Different fields will display for different ad types. If a required field is left blank, clicking upload will highlight the required fields. 
  4. Click upload to add the new ads to your library. 

From a Campaign:

  1. Create a New Campaign or Edit an Existing Campaign.
  2. When you get to the Ads step, click Upload.
  3. Drag and drop any pre-created web ads into the drop-zone.
  4. Edit the details as needed and preview the ads on the right.
  5. Click Upload.
  6. Review and Launch a new campaign, or Save an existing campaign.

Create Web Ads

Create Web ads in the Ads Library:

  1. Navigate to Asset Management in the left navigation menu and click Ad Library.
  2. Click Create and select Create Web Ads from the drop-down.
  3. Fill out the fields on the left and preview the ads on the right.
  4. Leverage our AI to help with your Ad Copy and CTA text
  5. Click Create Ad.
  6. These will now appear in your ad library and be available for selection in any of your new/existing campaigns. 

2e757083-f25c-498b-9fc6-6f67a6b3fa51

Troubleshooting

There are a couple of items that you can check if you are having issues with your image web ads:

  1. Make sure that your logo is included in your background image.
  2. The landing page must include a link to your website homepage and/or site privacy policy.
  3. The destination URL should not redirect to a different website or to a video, for example, a video on Dailymotion or NBS.com.
  4. GIF ads cannot loop endlessly or be longer than 30 seconds.
  5. Review our Advertising Policies Guidelines to learn how you can make sure your ads and site are compliant.
Was this article helpful?
7 out of 13 found this helpful

Articles in this section

See more
Chat with an agent
24/7 Support
Send a support email
24/7 Support