On Feb 25, 2025 AdRoll ended your active and paused Web and Facebook campaigns and simultaneously launched new campaigns, on your behalf:
- The new campaigns will be identical: the same budget, targeting, creative assets etc.
- Your campaigns are only expected to be offline for a few minutes, at most.
- AdRoll is performing this action as part of a general software update.
After Feb 25 2025:
- You will access historical data for ended campaigns by filtering for campaign Status to: Ended.
- Going forward, you will report on relaunched campaigns by filtering campaign Status to: Current.
If you have questions or concerns, please contact your CSM or customer support on or before Feb 24, 2025.