When you launch a campaign or increase your campaign budget, we need to authorize your payment method to make sure it's valid and can support the budget. We authorize the weekly budget for all active and paused campaigns for all profiles under your billing account.
Note: These authorizations are voided immediately and are not actual charges.Depending on your card issuer, there might be a delay before the voided authorization is fully processed on their side. How these appear on your bank or credit card statement depends on your financial institution.
Learn more about how to add another payment method.
- If a campaign is in the paused state for more than 90 days, that campaign budget amount will not be included in the authorization.
- There are two ways to reduce the authorization amount:
- Complete the campaigns (end the campaign) that are not active. You will be able to resume them in the future if needed by updating the end date from the edit campaign page.
- As the authorization amount will include the budget of all the campaigns under a billing account, having a dedicated billing account for each advertiser profile should be beneficial. You will have the option to create a new billing account while creating an advertiser profile only. However, you can always contact our Customer Support to create a billing account at any point in time.
Please note that these authorizations are voided immediately and are not actual charges. Depending on your card issuer, there might be a delay before the voided authorization is fully processed on their side. How these appear on your bank or credit card statement depends on your financial institution.
Feel free to reach out to our Customer Support team in case of any issues or concerns.