Spend Levels and Services

Feature availability may vary

Please check our pricing page for detailed features by plan.

The AdRoll platform is easy to use and you can manage all aspects of your campaigns yourself, or if you’re interested in getting some extra help, we offer various kinds of services, from onboarding support to creative design, to account management, to strategy, based on your monthly spend.   

 

Standard Service

USD: $5,000 to $10,000 / month
EUR: €5,000 to €10,000 / month
GBP: £4,400 to £8,700 / month
AUD: A$7,500 to A$15,000 / month

Onboarding Services Account Management Services Creative Services per quarter Customer Support
  • Kickoff call

  • Coordination with IT/web teams

  • Campaign Launch Call

  • Check-In Calls at 7, 14, 30, 45, and 60 days

  • Assigned account manager
  • Annual business review
  • 2 sets Custom Dynamic ads

  • 4 sets Static ads

  • 4 sets HTML5 ads

  • In-banner video HTML5 ads (counts towards quarterly allotment)

  • 2 rounds of revisions

  • 3-5 Business day turnaround

  • Help Center
  • 24/7 Chat Support
  • Email Support

 

Professional Service

USD: $10,000 to $15,000 / month
EUR: €10,000 to €15,000 / month
GBP: £8,700 to £13,000 / month
AUD: A$10,000 to A$22,500 / month

Onboarding Services Account Management Services Creative Services per quarter Customer Support
  • Kickoff call

  • Coordination with IT/web teams

  • Campaign Launch Call

  • Check-In Calls at 7, 14, 30, 45, and 60 days

  • Assigned account manager

  • Quarterly business review

  • Quarterly optimization deep dive

  • 3 sets Custom Dynamic ads

  • In-banner Dynamic Video ads

  • 10 sets Static ads

  • 10 sets HTML5 ads

  • In-banner video HTML5 ads

  • 3 rounds of revisions

  • 3-5 Business day turnaround

  • Design consultation available

  • Help Center
  • 24/7 Chat Support
  • Email Support

 

Ultimate Service

USD: $15,000+ / month
EUR: €15,000+ / month
GBP: £13,000+ / month
AUD: A$22,500+ / month

Onboarding Services Account Management Services Creative Services per quarter Customer Support
  • Kickoff call

  • Coordination with IT/web teams

  • Campaign Launch Call

  • Check-In Calls at 7, 14, 30, 45, and 60 days

  • Assigned account manager

  • Quarterly business review

  • Monthly optimization deep dive

     

  • 3+ sets Custom Dynamic ads

  • In-banner Dynamic Video ads

  • 10+ sets Static ads

  • 10+ sets HTML5 ads

  • In-banner video HTML5 ads

  • 3+ rounds of revisions

  • Queue priority 2-4 Business day turnaround

  • Design consultation available

  • Help Center
  • 24/7 Chat Support
  • Email Support
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