On your website, there are likely many forms where you capture emails. When you opt-in to Email, we start matching user’s browsing behavior on your site with their email so you can act proactively.
However, we want to give you flexibility to target the right subscribers. You have full control to customize which email forms AdRoll Email pulls from. This step is required before launching your campaign.
Where do I change/approve the forms that Email captures?
Go to your Email dashboard
Navigate to the settings icon in the top right
Click Email Address Collection
How do I customize which forms I want to use?
Go to the Email Address Collection page. You will see a list of all the email forms AdRoll Email can collect emails from.
Here's a cheatsheet for how to read the form field labels:
The ID of the form in your HTML code
The name of the form in your HTML code
Email Collected Bar
Reports how many emails are collected
Reports where emails are being captured. We only show the top 5 instances
Toggle button to Approve or Ignore which forms AdRoll Email captures
Use the Collect Emails toggle button to select which forms AdRoll Email collects emails from. Approve means AdRoll Email will include any emails from this form; Ignore means AdRoll Email will not.
Note: You can select Mark All to accept all forms in one go.