Question
How do I deactivate or cancel my AdRoll account?
Answer
In order to deactivate your AdRoll account, first end/complete all the active and paused campaigns in the profile and cancel the plan if you are on our paid plan (Growth) under Settings > Your Plan.
When you're done, reach out to our Customer Support team to get the account deactivated.
To find the steps for completing the campaigns, check out Complete Your Campaign.