The system is not accepting my CRM file. Why?
Make sure that all requirements for creating a CRM file are followed.
- Make sure the file is .CSV
- List must contain at least 100 unique user emails.
- All emails must be listed in a single column.
- Do not list any information other than the emails you would like to match.
- Columns can't have a heading.
- Email addresses must be in a valid format.
- Remove any empty rows.
- Maximum file size: 10MB.
- There should not be any commas in the emails addresses added.
In case of any further issues, you can contact our Customer Support team or check out CRM Audience.