AdRoll's Email Policies 

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At NextRoll we take our policies and the safety of internet users seriously. This is why all email content sent with our platform must be appropriate and safe for your customers and prospects. Content not permitted in AdRoll ads is also not permitted in emails sent using AdRoll Email.

All AdRoll Email customers are responsible for ensuring their email content abides by the NextRoll Advertising Policies. If you violate these policies we may suspend or terminate your account according to our Terms of Service.  Examples of prohibited and restricted email content are outlined below. Please check the NextRoll Advertising Policies for a more detailed list.

In addition to these policies, Customers shall not engage in behavior, content, or other factors that pose a threat to our Services. If we identify abuse, we may suspend or modify the Services provided to you according to our Terms of Service.  

Prohibited Email Content 

Restricted Email Content 

Additionally, advertisers that are located in — or provide services to — customers subject to Office of Foreign Assets Control (OFAC) sanctions should view our OFAC related requirements here.

Finally, customers must ensure they follow all applicable laws, including CAN-SPAM, and the E-Privacy Directive while using AdRoll Email.  If you have any questions with regard to these obligations, please consult with your legal team.

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