NextRoll Terms of Service (Updated April 2020)

We have updated the NextRoll Terms of Service to better align with AdRoll’s and RollWorks’ new SaaS packages and product offerings.

What's New?

Here are some key changes we have made with our Customers in mind:


Updated Terms:
Terms of Service
Data Protection Addendum

New Addenda:
CCPA Service Provider Addendum

Note: These above terms apply to both AdRoll and RollWorks business divisions.

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Subscription Terms:
Monthly and Yearly   

New Addenda:
Media Services
Cross Channel Measurement Services

Updated Addenda: 
Email Services

Monthly - 72 hours prior to end of term
Yearly - 30 days’ prior to end of term

Subscription Terms:
6 Month and Yearly  

Updated Addenda:
ABM Services
Contact Data Services
Sales Automation Services


6 Month - 30 days' prior to end term
Yearly - 30 days’ prior to end of term 

*Upfront SaaS package billing*
*Auto-billed media spend on a weekly basis*
*Credits, promotions, & fees for “Add-Ons” will be specified in Order Forms*
*Auto-renewal of packages at end of package term for another term of equal duration*

Frequently Asked Questions

Where Can I Find Your Updated Terms of Service? 

Right here: The updated Terms of Service will govern your use of our services starting April 21, 2020.

I Am A Customer Who Is Currently On A Negotiated Terms Of Service. Will the Updated Terms of Service apply? 

Account Managers will be reaching out to you about the transition to the updated Terms of Service. Until that time, your existing agreement will continue to apply and your ability to run media campaigns with us will remain seamless.

Will The Updated Terms Of Service and Addenda Be Translated? 

Translations of the Terms of Service and AdRoll Addenda will be available on our website in French, German, Italian, Spanish, and Dutch.

What Data Privacy Updates Has NextRoll Made? 

We have created a CCPA Service Provider Addendum. This Addendum reflects NextRoll’s position and obligations as a service provider with regards to the processing of Customer CRM Data under CCPA. This Addendum is incorporated into our Terms of Service for any Customers required to comply with the CCPA.

We are also requiring that our Customers include a disclosure in their privacy notice about NextRoll's collection of data through non-cookie tracking technologies, consistent with the Network Advertising Initiative’s (NAI) published guidelines.

We have also updated our Data Protection Addendum to add a new subprocessor for our AdRoll Email Services only. Please see our subprocessor list for more information. 

Where Can I Find My Privacy Notice Obligations In The Updated Terms Of Service?

Your privacy notice obligations are referred to in Section 7.2 (Customer CCPA obligations) and Section 7.3 (use of a Consent Management Platform Tool) of our updated Terms of Service. For more details about what to include in your privacy notice, please click here.

Who May I Contact With Questions?

For managed accounts, please reach out to your dedicated Account Manager.

For unmanaged accounts, please send your questions to Customer Support: We are here to help!

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