Help & Support
How Can We Help?
We Think These Might Help
OPEN TICKET
Thank you for your feedback!
cannot be blank
We will respond as soon as humanly possible.

Onsite FAQ

How do I edit my carousel design?

Go to your Carousel Tab to edit the template, copy, and style of your carousel.

 

How do I test the carousel on my site?

Go to your Carousel Tab and click Test. This will open a new browser window where you can see the recommendations carousel at the bottom of your site.

 

How do I remove the carousel from my site?

Go to your Carousel Tab and click Remove from Store.

 

How do the product recommendations work?

Our recommendation logic looks at the past 30 days of shopper data from your website. We generate recommended products for each previously viewed product, with bias towards cart products.

 

How do I view my engagement report?

Go to your Reporting Tab to view the following metrics:

 

Days Live Total days for which the carousel was live during the selected time frame.
Days Since Last Update Day the last change to the carousel was published.
Average Daily Reached Visitors Average number of visitors per day who view the carousel.
Average Daily Engaged Visitors Average number of visitors per day who interact with the carousel (open, switch tabs, click, scroll).
Influenced Product Views Number of products viewed that were influenced by direct clicks on the carousel or product impressions on the carousel.
Influenced Add-to-Cart Events Number of product views that were influenced by direct clicks on the carousel or product impressions on the carousel.
Was this article helpful?
0 out of 0 found this helpful

0 Comments

Please sign in to leave a comment.