Help & Support
How Can We Help?
We Think These Might Help
OPEN TICKET
Thank you for your feedback!
cannot be blank
We will respond as soon as humanly possible.

Adding Additional Users to Your Account

If others will be managing your campaigns with you, we recommend adding them to your account as an additional user rather than sharing a login. This minimizes the need to share passwords by email (don't do it!!) and also allows for better event logging, which can be useful in case a change is made that you did not authorize.

 

Give an additional user access to your account

  1. Log in to the AdRoll Dashboard.

  2. Navigate to Settings > Additional Users in the top right corner of your dashboard.

  3. Click Add Additional User.

  4. Enter the email address you would like to add.

  5. Determine the level of access you wish to provide to the user being added. Specify either Administrator or General User as the User Role. Learn more about each role type.

  6. Check the boxes next to each profile that the user should have access to, or select All Advertiser Profiles if you're providing full access.

  7. (Optional) If needed, General Users can also be granted access to billing tools. Note that Administrators are automatically provided with this level of access.

 

User permissions

Setting a user role as either Administrator or General User will determine their level of access on the dashboard.

Administrators have the same access as the main account holder, including the ability to manage billing and additional users on the account. 

Adding a General User allows you to have greater control over access to specific profiles and to billing, as needed. When provided with full access, a General User can perform all the functions that an Administrator can, except for managing additional users on account. 

Was this article helpful?
0 out of 0 found this helpful