Help & Support
How Can We Help?
We Think These Might Help
OPEN TICKET
Thank you for your feedback!
cannot be blank
We will respond as soon as humanly possible.

Your AdRoll Dashboard

Jump to:

 

Your campaign controls

Campaigns, Ads, and Audience are your main campaign controls. You can navigate to each of these sections by clicking on the corresponding tab in the navigation bar across the top of your dashboard.

 

Campaigns

Campaigns is where you will find all information and tools relating to the creation and maintenance of your campaign.

  • Launch campaigns
  • Pause or complete campaigns
  • See how your campaign is performing
  • See how ads within your campaign are performing
  • Pull performance reports
 Ads

Your Ads library is where you'll find all information and tools relating to the creation and maintenance of your ads.

  • See what ads you've uploaded
  • Upload more ads
  • Check on individual ad performance
  • Bulk edit or delete ads

You can also upload ads from Campaigns in the campaign creation workflow.

 Audience

Audience is where you will find all information and tools that allow you to create and manage your campaign audience(s).

  • Organize your website visitors into audience segments
  • Upload your CRM list
  • Adjust the audience duration of your segments
  • Edit or delete segments

 

Settings

All other controls can be found in settings (the gear icon):

  • Update user or account information
  • Set up billing
  • Manage who has access to your account
  • Activate third-party platform integrations
  • Change your attribution settings

 

For help

Your help tools are indicated by a question mark (?) symbol. On your dashboard you can access help tools in two ways:

1. Help menu (in your navigation bar):

  • Navigate to this Help Center
  • Get our contact information
  • Live chat us
  • Make a suggestion

2. Help widget (floating in the bottom right corner):

  • Look up Help Center articles without leaving your dashboard
  • Open a ticket with the Customer Delight team
  • Live chat us
  • Check out AdRoll's blog

 

Was this article helpful?
8 out of 8 found this helpful