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Password Security

Password Requirements

To make sure your password is strong enough, it must be at least 8 characters long and contain at least three of these four requirements:

  • One uppercase letter
  • One lowercase letter
  • One number
  • One special character

Change your password

  1.  Log in to your account.
  2. Go to SettingsPersonal Information.
  3. Enter your current password.
  4. Enter a new password, then confirm.
  5. Click Update.

When changing your password, your new password must be different from your five most recent passwords.

Account Lockouts

If you enter five failed login attempts within 30 minutes, you'll be temporarily locked out of your account. To fix this, you can either wait 30 minutes and then enter your correct password, or you can reset your password at anytime.


Forced Password Expiration (Optional)

If you're an account administrator, you have the option to enable password expiration for all users within your account. With this feature, you can set a required password change every 90-180 days for all users.

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